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Fixed Price Agreements
According to research carried out by Sage, one of the UK’s largest accounting software providers, “surprise fees are the most common cause of complaint” about accountants.
What would you say if a restaurant told you that it didn’t know how much your meal would cost until it had been prepared?
…and yet that is exactly how most professionals have traditionally priced their work:-
- after the event, and
- based on how long it takes to complete
As a professional firm we knew we had to call an end to one of the oldest, and arguably, strangest traditions in the profession by removing the last traces of time based billing.
At FBD we have launched a menu of fixed prices for all of our standard services.
This simple idea takes the mystery out of professional fees and puts you, the customer, firmly in control:
- We will agree a simple fixed fee with you in advance for every single piece of work you ask us to do, so you will always know exactly what the cost will be before the job even starts
- overruns are our problem – even if a job takes us longer than we expected, you will never have to pay more than the agreed fixed fee
- You can call us at any time, and those calls will never cost you a single penny, and
- every single piece of work we do for you will be covered by our exclusive guarantee – which means that you’ll never pay a penny more than you think our work is worth
We are sure you will agree that this represents a fundamentally better way of working. A way of working that gives you:
- complete certainty,
- complete peace of mind, and
- complete confidence that you will always be getting the very best service possible
Time based billing has the bizarre potential for rewarding accountants for being slow. With our system of fixed prices, agreed in advance, we are motivated to be more efficient and timely in everything we do.
We don’t want to spend time arguing about fees! We want to invest our time discussing with you
- where you want to go, and
- how we can help you get there!
We hope you are as excited about our unique way of working as we are.
Value Pricing
Where we undertake work which is either non-standard, or where the outcome, benefit or amount of work is uncertain, we use a unique pricing approach based on the value of the benefit to our clients. A fixed percentage of client benefit is agreed up front and payable once the outcome or benefit is received. This ensures that:
- your return is maximised since we are not operating on a time basis
- the risk to you is minimised (the lower the resulting benefit to you, the lower is our fee)
- our efforts and actions are in harmony with your goals and rewards
- price is better aligned with value delivered to you
- we can concentrate all our efforts on your (our client’s) gains
We are sure you will agree that this represents a fundamentally better way of working. A way of working that gives you:
- complete certainty,
- complete peace of mind, and
- complete confidence that you will always be getting the very best service possible
We don’t want to spend time arguing about fees! We want to invest our time discussing with you where you want to go and how we can help you get there.
We hope you are as excited about our unique way of working as we are.